Refund policy
Returns & Refunds
We want you to be happy with your purchase. If something isn't right, here's how we handle it.
Return Window You may request a return within 30 days of delivery. To start a return, contact us through our Contact page before sending anything back. We'll provide return instructions once your request is reviewed. Items sent back without prior authorization will not be accepted.
Return Conditions To be eligible for a standard return, items must be unused, unaltered, and in their original condition and packaging. Items that show signs of use, damage caused after delivery, or that are missing original packaging may not qualify.
Non-Returnable Items The following are not eligible for return:
- Items marked as Final Sale at the time of purchase
- Items damaged after delivery due to customer use, mishandling, or improper care
Return Shipping For standard customer-choice returns, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.
Damaged, Defective, or Incorrect Orders If your item arrives damaged, defective, or is not what you ordered, please contact us within 30 days of delivery through our Contact page with your order number and photos of the issue. We will work to resolve the problem and will not require you to cover return shipping costs when the issue resulted from an error or defect on our end.
Refunds Once a return is received and inspected, we will notify you of the outcome. Approved refunds will be issued to your original payment method. Please allow a few business days for the refund to appear depending on your bank or card issuer.
Exchanges We do not process direct exchanges. If you'd like a different item, please return your eligible item and place a new order.
Questions Visit our Contact page to reach us.